Coal face [n.]

The department that actually works to deliver products and interact with clients. “Give me an opinion from someone at the coal face.”

And the practicality of our software arises from the deep love of our users, the humans who are at the coal face who do the hard work day in and day out from the factory floors of Detroit to the cold concrete floors that refugees are sleeping on in Warsaw.

Shyam Sankar, COO
Palantir Technologies Inc.
Q1 2022 earnings call

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